Our Experts Deliver Superior Service | We Reward You in Many Ways | In the News
We Support the Communities We Serve | Become a Customer
We Deliver the Best Customer ExperienceMacFarlane Energy's goal is to build long-term relationships with customers who want outstanding customer service and fair treatment. Our prices are always competitive, regardless of how long you have been with the company.
MacFarlane Energy is adamant about fair, equal pricing for all customers. We believe that no customer should have to switch companies to find the price they want. You might get a come-on offer that seems lower than our price, but you won't find the full service benefits that MacFarlane Energy offers.
- Is staffed with experts who work hard to earn your trust.
- Has the resources to meet your needs promptly and deliver great service every time.
- Is well equipped, with properly maintained vehicles, productivity-enhancing software, and the best tools for diagnosing your equipment.
- Is fully insured.
- Offers free, expert advice to customers upon request.
In the long run, you'll enjoy "peace of mind" with MacFarlane Energy - and you'll spend less because of the savings you will realize through:
- Expert conservation advice
- Durable, high-efficiency replacement equipment
- Precision tuning of your heating and cooling equipment that promotes efficiency, prevents breakdowns and extends life of equipment
- Safe operation
We Are Family Owned and Operated Since 1946MacFarlane Energy Founder, Peter MacFarlane, was born in Boston's South End in 1919. Son to a widowed mother of three, Peter began working in the oil business at the age of 12. He worked part time, after school, delivering oil in five-gallon cans.
Following his service in the Pacific Theatre of World War II, Peter returned to the oil business he had worked for before the war. He worked there until 1946 when he purchased the business and established Peter MacFarlane Oil Inc.
MacFarlane Oil started as a one-truck operation. Peter delivered the oil, serviced the burners, and installed new equipment by himself. Peter's wife Frieda managed the bookkeeping and correspondence, while raising a family of five.
Since MacFarlane Oil's inception in 1946, we have continuously achieved new levels of performance. Peter worked to improve the Waltham Shell Head burner, along with Stanley Peterson from the Waltham Oil Burner Company.
Since the passing of Peter MacFarlane in 1987, his son Scott has operated MacFarlane Oil. A Needham resident, Scott continues this tradition of self-improvement in order to pass the benefits on to our loyal customers. He is an active member of the Needham Rotary Club for over 30 years and served as Chairman of the Massachusetts Oilheat Council and a Director of the New England Fuel Institute, the Massachusetts Oilheat Council and the American Energy Coalition. Scott has also served on numerous energy related committees throughout his years of service in the company.
Serving Great Boston with Full Service Heating OilMacFarlane Energy provides heating oil delivery, and heating and cooling products and services to the following towns in the Boston, Massachusetts area:
Our Experts Deliver Superior ServiceThe biggest difference between MacFarlane Energy and our competitors is the outstanding performance of our service department. It is easy to take heating and cooling technicians for granted, but there are differences from company to company that affect your bottom line.
For example, new heating and cooling equipment must be installed with precision to deliver maximum comfort and perform at peak efficiency. In fact, the U.S. Energy Star program reports that an imperfect installation can diminish equipment efficiency by 30 percent.
Technicians are the only line of defense between you and an equipment breakdown. MacFarlane Energy technicians are well prepared and committed to serving you. They inspect components carefully, make proactive repairs and adjustments, and report any significant findings to you.
MacFarlane Energy technicians deliver superior performance every day, because they are fully prepared. We have a dedicated training facility at our Dedham headquarters where technicians receive regular training from our managers and manufacturers' representatives. They carry advanced diagnostic equipment. Their service vans are well stocked with replacement parts. MacFarlane Energy employs more technicians per customer than most companies, so our service is prompt and our technicians give your service call or installation the time it deserves.
This ensures prompt service by our technicians to your service call or installation. MacFarlane strives to maintain a good staff-to-customer ratio.
We Reward You in Many WaysChoose MacFarlane Energy for your home comfort and we'll reward you over and over with great service and nice extras. In any season you can expect from us:
- Friendly service from experts that are focused on your comfort needs
- Expert conservation advice, including home energy audits
- Expert service and installation of cost-saving, high-efficiency equipment
- Exclusive MacFarlane Rewards Program that awards points generously
- A choice of service contracts so you can choose a package that meets your needs
- A budget plan that spreads out your comfort costs as monthly expenses
- Price protection programs that help you lock out inflation
- 24-hour service for heating emergencies
MacFarlane Energy In the NewsThe MacFarlane Energy managers believe that an open exchange of ideas is good business, and we make ourselves available to the press when a reporter is looking for information about home comfort and the energy delivery business. Click the box to the right for the most up-to-date articles and news stories affecting you.
We Support the Communities We ServeMacFarlane Energy is proud to support a variety of organizations and activities in the communities we serve.
We participate every holiday season in The Home's Big Wishes Gift Drive, which provides gifts to children in The Home's care. Scott and his wife Cathy served as MacFarlane Energy co-chairs for The Home's 2011 Voices and Visions Event. This event presents the creative art and writing of The Home's children held at the Seaport World Trade Center in Boston each May. MacFarlane Energy also donates to the Home in honor of our devoted customers every Christmas Season in lieu of Christmas cards.
We recommend this excellent charity to anyone who is looking to support a worthy cause. Click here to visit The Home's Website. Click here to learn how you can help.
MacFarlane Energy is affiliated with the following organizations:
American Cancer Society
American Heart Association
American Stroke Association
Parkway Little League of West Roxbury
The Charles River Center
Society of African Missions
Dedham Police Department Office of Community and School Resources
Needham Police Union
Many Churches and Schools
Needham Exchange Club
National Federation of Independent Business
Dedham Square Circle