Here at MacFarlane Energy, our thoughts and prayers are with all of the Merrimack Valley residents affected by the incidents of Thursday, September 13, as well as the first responders who courageously put themselves in harm's way. While the authorities are still trying to assess the exact cause of the fires and explosions that occurred in Lawrence, Andover, and North Andover, all signs indicate that the natural gas lines north of Boston are involved.

As always, customer safety remains the absolute highest priority for MacFarlane Energy. We stand ready to provide home comfort and energy assistance to anyone who has been affected. This includes:

• 24/7 emergency service for customers without heat or hot water (call 781-326-9500)
• Repairs or replacements for any damaged heating and air conditioning equipment
• Diesel and biodiesel delivery for use in backup generators
• Installation of automatic standby generators

Please exercise caution in the days ahead and call or contact us if you have any questions or concerns. The emergency appears to be over. However, if you smell gas, leave the area immediately and call 9-1-1.