Oilheat Service Plans

A MacFarlane Energy Service Policy is the perfect solution for keeping your heating system in peak operating condition and controlling repair costs. We offer a choice of three plans: Basic, Value and No Surprises. 

Each policy provides an annual tune-up and the assurance of 24-hour coverage for no heat emergencies. The differences are in the coverage for repair work.

 

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Here is a detailed look at our service policies:

 

 Basic Plan

Economical plan combines maintenance and cost savings on repairs. The Basic Plan is for the customer who wants preventive maintenance and 24-hour coverage for no-heat emergencies combined with some coverage for repairs. We will bill at our regular rates for all other repairs.

Benefits:

  • Your system receives an annual tune-up
  • You are assured of 24-hour coverage for a no-heat emergency
  • Parts are not covered (labor only)
 Value Plan

The Value Plan is our mid-level policy that covers most problems that are likely to occur with a heating system. It includes preventive maintenance and the assurance of 24-hour response to a no-heat emergency. It also provides extensive coverage in the event of a repair. The cost of any repair that we make to any system component covered by this plan is completely covered, including both parts and labor, and you pay nothing for those repairs. (If we make repairs to components that are not covered by the Value Plan, we bill those at our regular rates for those repairs.) 

Benefits:

  • Your system receives expert preventive maintenance
  • You are assured of 24-hour coverage for a no-heat emergency
  • You pay nothing for repairs to any system components covered by the Value Plan (see list below)

Parts Covered by the Value Plan

Controls:
  • Aquastat
  • Barometric damper
  • Cad cell control
  • Circulator control
  • Combination control
  • Emergency switch
  • Fuses
  • High-limit control
  • Low-limit control
  • Pressuretrol control
  • Primary control
  • Pyrostat
  • Reverse Aquastat
  • Stack control
  • Thermostat (standard, manual)
  • Triple Aquastat
Warm Air Systems
  • Air filter (standard)
  • Blower belt
  • Blower motor (up to 1/2 hp)
  • Blower pulley
  • Fan control
  • Limit control
Other
  • Combustion chamber (coverage of up to $100 toward repair or replacement)
  • System 2000 Manager
  • Tank gauge
  • Tank whistle
Hot Water Systems
Coverage for the following parts is for the main zone (kitchen) only; there will be an extra charge for additional zones.
  • Circulator coupling
  • Circulator motor
  • Circulator motor mounts
  • Circulator relay
  • Circulator switch
  • Circulator wicking
Fuel Supply Parts
  • Fill cap
  • Firomatic valve
  • Fuel filter cartridge
  • Fuel filter complete
  • Fuel pump
  • Fuel pump bleeder
  • Fuel pump gasket
  • Fuel pump seal
  • Fuel pump strainer
  • Oil tank gauge
  • Vent cap

For more information or to enroll in the Value Plan, please call our office or contact us online. 

 No Surprises Plan

Our premium plan for customers who want the most complete repair coverage available. It covers nearly anything that can go wrong with a heating system. It covers all the components covered by the Value Plan plus the significant addition of the additional major parts listed below. 

Parts Covered by the No Surprises Plan:

  • All parts covered by the Value Plan 
    (see list above)
  • Automatic feed valve
  • Baffle
  • Blow down valve
  • Boiler valves
  • Diffuser
  • Electrical fittings
  • Expansion tank
  • Exposed heating pipes
  • Feed & relief valve
  • Feed valve
  • Flow valve
  • Gauge glass
  • Humidifier float
  • Humidifier motor
  • Humidifier pad
  • Humidifier transformer
  • Humidistat
  • Low water cutoff
  • Low water cutoff float
  • Low water cutoff switch
  • Mixing valve element
  • Pressure gauge
  • Purge valve
  • Pyrostat
  • Radiator valves (for hot water systems)
  • Relief valves
  • Temperature gauge
  • Zone damper motor
  • Zone valve control

Services

  • Repairing water leaks
  • Venting of baseboards or radiators
  • Adjusting boiler pressure
  • Adjusting water level

For more information or to enroll in the No Surprises Plan, please call our office or contact us online.