Convenience Matters: How We Make Life Easier For Homeowners!


MacFarlane Energy prides itself on its customer service, professional ethics and technical expertise. However, our customers tell us that they are most comfortable because we are so easy and convenient to work with. What sets us apart? We offer numerous online payment options through our My Account portal to make your life easier, including:

  • Automatic Credit Card Billing – Homeowners typically pay a stack of bills each month. Keeping track of everything can be a headache and it’s easy to miss a payment. One of the many benefits automatic delivery customers enjoy is the ability to make automatic credit card payments.
  • Paperless Billing – Many customers prefer paperless billing. We accept Visa and MasterCard payments online. Just log into your MacFarlane Energy Account to access the secure pay online form.
  • Budget Plan – Because the majority of heating costs occur in the fall and winter months, we offer the MacFarlane Energy Budget Plan. Simply enroll and we will estimate your expenses and calculate a monthly total. With the MacFarlane Energy Budget Plan, a fixed amount is paid on the same day each month. Predictability is convenient!
  • Price Protection – There is a degree of unpredictability in energy prices. We offer two convenient plans to protect homeowners. Our Capped Price Plan ensures that customers will not pay more than a predetermined amount. Our Fixed Price Plan locks in a price so you pay one flat price per gallon all season. (Online enrollment coming soon.)

Remember that with the MacFarlane Energy Account Portal, customers can check their balance, pay bills, enroll in a budget plan, request service and delivery and much more. It’s just another way we make life more convenient!